iptv96 Privacy Policy – How We Handle Your Data

1. Who We Are

iptv96 is an online gaming and sports betting platform serving players in Pakistan. When this policy refers to "iptv96", "we", "us" or "our", it means the entity operating the iptv96 platform at iptv96.net. This Privacy Policy applies to everything you do on iptv96 — whether that's registering an account, placing a bet on a PSL match, depositing via JazzCash, playing a slot game, or simply browsing the platform without an account.

By using iptv96, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside the Terms and Conditions, which govern your use of the platform as a whole.

2. Data We Collect

The information we collect depends on how you interact with iptv96. We collect only what is reasonably necessary to provide you with a working, secure account and a proper gaming experience.

2.1 Registration Data

When you create an account, we collect the following:

• Full name
• Date of birth (to verify you are 18 or over)
• Email address
• Phone number (used for account security and deposit method linking)
• Residential address
• Username and password (password stored in hashed form — never in plain text)

2.2 Verification Documents

To comply with identity verification requirements before processing withdrawals or at other points during your account's life, we may collect:

• Copy of national identity card (CNIC) or passport
• Proof of address (utility bill, bank statement)
• Evidence of payment method ownership (screenshot of JazzCash or Easypaisa account, bank statement)

These documents are used only for identity verification purposes and are stored securely with restricted access.

2.3 Transaction Data

Every deposit and withdrawal you make on iptv96 generates a transaction record. This includes the amount in PKR, the payment method used (JazzCash, Easypaisa, Raast, bank transfer or card), the date and time of the transaction, and the transaction reference number. This data is necessary for payment processing, dispute resolution and account record-keeping.

2.4 Gaming Activity

We record your betting and gaming activity — bets placed, markets selected, game sessions, wins and losses. This data is used to operate your account, calculate and display your balance accurately, apply bonus wagering requirements correctly, and monitor for unusual activity that may indicate account security issues or prohibited conduct.

2.5 Technical and Device Data

When you access iptv96, our systems automatically collect certain technical information:

• IP address
• Device type, operating system and browser
• Session duration and navigation path within the platform
• App version (if using the iptv96 mobile app)
• Time zone and language settings

This data helps us diagnose technical issues, improve platform performance, and identify suspicious activity such as multiple accounts being created from the same device.

2.6 Communications

If you contact our support team via live chat or email, we retain a record of that correspondence. This is used to resolve your query, train our support team, and maintain an audit trail for account-related decisions.

3. How We Use Your Data

The table below summarises the main purposes for which iptv96 uses your personal data and the basis for doing so.

We do not use your personal data to make fully automated decisions that have a significant legal effect on you without a human review process being available.

4. Payments and PKR Transactions

All payment processing on iptv96 is conducted in PKR. When you deposit or withdraw using JazzCash, Easypaisa, Raast, bank transfer or a debit/credit card, your payment data is passed to the relevant payment processor to complete the transaction. iptv96 does not store your full card details or mobile wallet PINs — these are handled by the payment processor under their own security standards.

Transaction records held by iptv96 include the amount, method, date, time and reference number, but not the full credentials used to authorise the payment. If you have a dispute about a transaction, contact our support team with your transaction reference number and we will investigate.

5. Sharing Your Data

iptv96 does not sell your personal data. We do not share your information with advertisers, data brokers, or any third party for their own commercial purposes. Your data is shared only in the following limited circumstances:

5.1 Payment Processors

To complete your deposits and withdrawals, your payment details are shared with the relevant payment processor — JazzCash, Easypaisa, Raast, your bank or card network. This sharing is necessary to perform the contract with you and is limited to what each processor needs to authorise and settle the transaction.

5.2 Identity Verification Services

Where iptv96 uses a third-party identity verification provider to check the documents you submit, your verification documents and the results of that check are shared with that provider. The provider processes your data under a data processing agreement with iptv96 and is not permitted to use your information for any other purpose.

5.3 Technology and Platform Providers

iptv96 works with third-party technology providers — including game content providers, live casino studio operators, and platform infrastructure services — who may process limited account and session data as part of delivering their services. All such providers are bound by contractual obligations that restrict how they handle your data.

5.4 Legal and Regulatory Requirements

We may be required to disclose your personal data in response to a lawful request from a relevant authority, court order, or where we reasonably believe disclosure is necessary to investigate fraud, money laundering, or other prohibited activity. We will disclose only what is required and will notify you where permitted to do so.

5.5 Business Transfers

In the event that iptv96's business or any part of it is acquired, merged or transferred to another entity, your personal data may be transferred as part of that transaction. We will notify affected users in advance of any such transfer and ensure the receiving entity is bound by equivalent data protection standards.

6. Cookies and Tracking Technologies

iptv96 uses cookies and similar tracking technologies to make the platform work properly, remember your preferences and understand how players use the site so we can improve it.

6.1 Types of Cookies We Use

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that help detect unusual access patterns. You cannot disable these without affecting platform functionality.
• Functional cookies: Remember your preferences such as language settings, odds format and notification preferences. Disabling these means your preferences will not be saved between sessions.
• Analytics cookies: Help us understand which pages are visited most, how players navigate the platform, and where technical errors occur. This data is aggregated and does not identify you personally.
• Marketing cookies: Used only with your consent to personalise promotional content shown on the platform. If you opt out of marketing communications, associated marketing cookies will not be set.

6.2 Managing Your Cookie Preferences

You can manage cookie preferences through your browser settings at any time. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will prevent iptv96 from working correctly — you may not be able to log in or maintain a session. For analytics and marketing cookies, your preferences can also be updated through your account settings.

7. Data Retention

iptv96 retains your personal data for as long as your account is active and for a defined period after your account is closed, based on the type of data and the purpose for which it was collected.

• Account and registration data: Retained for the life of your account plus five years after account closure, to support dispute resolution and audit requirements.
• Transaction records: PKR deposit and withdrawal records are retained for a minimum of five years after the transaction date.
• Identity verification documents: Retained for five years after account closure. Copies are securely destroyed at the end of the retention period.
• Communications and support records: Retained for two years from the date of the last interaction, unless they relate to an ongoing dispute.
• Technical and device data: Retained in aggregated or anonymised form for up to 24 months for platform improvement purposes.
• Self-exclusion records: Retained indefinitely to prevent reregistration during an active exclusion period.

When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked back to you.

8. Your Rights Over Your Data

You have the following rights in relation to the personal data iptv96 holds about you. To exercise any of these rights, contact our support team via live chat or email and we will respond within a reasonable timeframe.

9. Children's Privacy

iptv96 is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. Age verification is conducted at the point of withdrawal and may be requested at any time during your account's life. If we discover that an account has been registered by or on behalf of someone under 18, we will close the account immediately and delete the associated personal data as far as legally permissible.

If you believe a minor has registered an account on iptv96, please contact our support team immediately so we can investigate and take appropriate action.

10. Security Measures

iptv96 takes the security of your personal data seriously. The measures we have in place include:

• Encryption in transit: All data exchanged between your device and iptv96 servers is encrypted using TLS.
• Encrypted storage: Sensitive data including passwords, payment references and identity documents are stored in encrypted form.
• Access controls: Access to personal data within iptv96 is limited to staff who need it to perform their role. Access is logged and reviewed regularly.
• Session security: Account sessions expire after a period of inactivity. Suspicious login attempts trigger additional verification steps.
• Biometric login: The iptv96 mobile app supports fingerprint and face recognition login to reduce reliance on passwords on mobile devices.

Despite these measures, no system is completely immune to security risks. If you become aware of any actual or suspected security incident affecting your iptv96 account, contact support immediately.

11. Third-Party Links and Services

The iptv96 platform may display links to partner pages or third-party content providers — for example, game providers or live streaming services. If you follow a link to a third-party website or service, their own privacy policy governs how they handle your data, and iptv96 has no control over and accepts no responsibility for their data practices. We recommend reviewing the privacy policy of any third-party service before sharing personal information with them.

12. Changes to This Privacy Policy

iptv96 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in data protection practices, or to incorporate feedback from our players. The date of the most recent revision is shown at the top of this page. Where changes are material, we will notify registered players through the app or by email. Continued use of iptv96 following the publication of an updated policy constitutes acceptance of the changes.

If you disagree with any change to this policy, you should stop using iptv96 and contact support to close your account and request the deletion of your personal data where legally permissible.

13. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a concern about how iptv96 has handled your personal data, please get in touch through one of the following channels:

• Live Chat: Available within your account — fastest for account-specific queries.
• Email: [email protected] — for data access requests, deletion requests or detailed privacy queries.
• FAQ: The FAQ page covers common questions about accounts, payments and data.

We aim to respond to all data-related requests within 14 days. For complex requests requiring additional verification, we may need up to 30 days and will let you know if this is the case.